Contacts for Online Video Services

By Phone

   American Sales: +1 855-896-9300

By E-Mail

DaCast has a corporate headquarters located in San Francisco, California, USA. An additional office is located in Paris, France. Marketing and sales are primarily managed by the San Francisco office. The Paris office manages engineering efforts on the robust video platform. Minor account management duties are also done from both locations. The two office approach allows for greater coverage. This is achieved between the two time zones for a best streaming service level of experience. Above are contacts for online video services being offered.

For general support questions, we recommend our integrated ticket system located inside your account. A convenient live chat system is also available. Please note the phone numbers provided above are for sales inquiries.

Are you on a Pro plan? Pro plans and higher can receive phone support. If you are on a Pro plan, please email or call for more details on how to receive phone support for your streaming and broadcasting needs.

If you are looking for more specific details on reaching us for support, please reference this article.