For an overall tutorial of the new analytics, read this article. The viewership section will help you to understand your viewers’ engagement and will provide you with the following information: Data consumption per time per content per city per device per domain Average time watch per content per city per device Average number of concurrent […]
Protect your live stream by setting a threshold email alert. The DaCast account monitor will send you an email alert when you reach a certain amount of Bandwidth (GB) left on your account. 1/ How to set up an email alert ? Step 1 – Go to “Upgrade my plan” and click on “email me […]
A Better User Experience, and more data 3 THINGS TO KNOW ABOUT YOUR ANALYTICS DASHBOARD 1/ Timezone of the analytics section Please note that your analytics data of “dashboard” and “viewership” are provided in your local time (for example: if you are in NYC, it will provide data in EST). 2/ Start […]
analytics dashboardFor an overall tutorial of the new analytics, read this article. The dashboard gives you an analyze of your overall content and provides you with the following information: Consumption per time Plays and viewers per time Consumption per device Top content Consumption per location How to read the graphs Select a specific date or […]
WHAT’S AUTOPLAY? Autoplay means that the video will start to play automatically whenever someone visits a website that has the player embedded on it. You can activate Auto play on the publish settings section of you back office. NEW AUTOPLAY POLICY With the release of Chrome 66 in April, both Chrome and Safari have now […]
Please note that any content published on Facebook including video and live stream will be opened on a new tab and won’t directly play in your Facebook feed. If you have published a live channel or a VOD with a paywall and you cannot play on the new tab, please: Verify that your video content has […]
Yes, they will be kept private. DaCast does not market to your viewers. That said, if the viewer signs up for a broadcaster account on their own, confused by the process, they will receive marketing emails from that sign up. However, DaCast will never market to your viewers if they are just registered as a […]
What are Thumbnails? Thumbnails are small images, either icons or a still picture from the movie, which represent the video to viewers before they begin to watch. Where do Thumbnails Appear? The primary location for thumbnails is within the Channel Package. In the channel selection, there is a list of channels or files inside the […]
DaCast offers a feature to send you an email when a video file is done encoding, to make sure its compatible over our system. This email is sent for the “Auto Encode” feature. This feature can be disabled so you don’t receive an email notification of this. To do that, login to your DaCast account. […]
Company Logo There are two places to upload a logo to your Dacast account, one is global (company) and one is on a per-channel/file basis. The global logo can be uploaded, deleted or changed through clicking Which leads you to this page: To upload click and browse for a picture file on your computer. Square […]