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Legacy App - Knowledge Base, Manage Account

How To Link Google Analytics to Your Dacast Account

*NOTE: you need a Google Analytics account and an active Dacast account, prior to following this guide. So, why link your Google Analytics to your Dacast account? It’s a convenient way to collect more data on your streaming video traffic. In particular, these tools together can offer you a live viewer count through “Real-Time.” The […]

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Legacy App - Knowledge Base, Manage Account

How to set up my account with the new Back Office? (Legacy App)

This will guide you through setting up your account 1. Login to your Dacast account at my.dacast.com 2. Click on the ACCOUNT icon on the left side of the New Back Office. You will find 8 different tabs. Let’s go through the first three: Personal Profile: Fill in necessary details about your basic personal preferences. […]

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Legacy App - Knowledge Base, Manage Account

How do I upgrade from a free trial to a normal account? (Legacy App)

To remove the limitations of a trial account, which include the channel restriction and viewer cap, simply buy additional bandwidth for your account or sign up for a monthly plan.

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Legacy App - Knowledge Base, Manage Account

How do I change my password on my Dacast account? (Legacy app)

To change your Dacast password, first login to your account. Next click . On the right here there is a field where you can change your password. Please note that it requires having your old password as a security precaution.

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Manage Account

How Do I Change My Dacast Password?

Dacast - Online Video Platform OVP
04
Sep

To change your Dacast password, you must log into your account. Next, click “Account” then “Profile” as shown:  Under ”Profile” you will find a button titled “Change Password.” Click the button and a window will pop up where you can create a new password. Please note that changing your Dacast password requires having your old […]

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Manage Account

How Do I Upgrade from a Dacast Free Trial Account to a Normal Account?

Dacast - Online Video Platform OVP
04
Sep

To remove the limitations of a trial account, which include channel restrictions and viewer cap, you must upgrade from the Dacast free trial to a normal account.  To do this, you must buy additional bandwidth for your account or sign up for any of our plans. Not sure which plan to invest in? Check out […]

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Manage Account

Can I Use My Own CDN with Dacast?

Dacast - Online Video Platform OVP
03
Sep

No, you cannot use your own content delivery network (CDN) when live streaming with Dacast. Dacast works with top tier CDNs, including Limelight and Akamai, which have more than 240,000 servers all over the world. This duo gives you access to the most powerful and reliable streaming networks in the world.  Additional Resources  CDN For […]

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Video Privacy: Will the Email Addresses of My Viewers be Kept Private?

Dacast - Online Video Platform OVP
03
Sep

Yes, the email addresses of your viewers will be kept private. Dacast does not market to your viewers. That said, if the viewer signs up for a broadcaster account by accident, they will receive marketing emails from that sign-up. However, Dacast will never market to your viewers if they are correctly registered as a viewer […]

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Live Streaming, Manage Account

Can I Set Up Multiple Live Events with the Same Account?

Dacast - Live Streaming and On Demand Video Platform
02
Sep

Yes, you can easily set up multiple live events with the same Dacast account. To create different channels for different live events, simply click the “Create New” button in the Live channel section. However, remember that this is not a feature available in the Dacast Trial version. These multiple live events feature is only available […]

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Legacy App - Knowledge Base, Manage Account

Can I set up multiple live events with the same account? (Legacy App)

Yes, you can easily set up multiple live events with the same Dacast account. To create different channels for different live events, simply click the “Create New” button in the Live channel section. However, remember that this is not a feature available in the Dacast Trial version. This multiple live events feature is only available […]

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  • MENUMENU
    • VIDEO PLATFORM
          • Stream

          • Stream Live Video
          • Live Streaming Platform
          • Online Video Platform (OVP)
          • Over-the-Top (OTT)
          • Video on Demand (VOD)
          • Connect

          • Broadcast Live Online
          • China Content Delivery
          • HTML5 Video Player
          • Worldwide Delivery Solutions
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          • Video CMS
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          • Measure

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