1/ What are chapter markers? Chapter markers are sequences of your Video-On-Demand (VOD) to help your audience navigate through your content. These markers are rendered on the seek bar of the Dacast player to visualize the different sequences of the video. These markers do not alter your video 2/ What is the benefit of chapter […]

If you are getting an offline message on what is reported as a compatible video, it most likely means the VOD is turned off. What you will want to do is click on the file in question, and go to . You will then want to check the ON option: This will turn the VOD on […]

In June of 2013, Dacast improved our upload system. This update changed a few things about our platform functionality. In the case of video uploads, uploading is now done over port 8333. If you are having trouble uploading (either as a new client or someone who was able to do so before), make sure your […]

You have 2 options to upload a VOD: Direct upload as you can see below DaCast FTP, circled in red, that we will explain in this article We recommend using the PC/Mac uploader framed in blue in the picture above for most uploads. However, if your file is over 2GB in size or your Internet […]

Note that you can also access a video tutorial on this topic here. 1/ What is transcoding? and what are transcoding credits? Transcoding is the process that allows you to create several renditions of the same video allowing you to offer your viewers different video qualities. Transcoding is also used when the original uploaded format of the […]

Check first if your VOD file is compatible. If the file is incompatible you will find the “compatiblity” light turned red against your file in our platform. If it is yellow , that means it is partially compatible. In both the cases click on the VOD you just uploaded in our platform and then go […]

What is Transcoding? Video Transcoding also called file encoding, is the process that converts a video file from one format to another, to make videos viewable across different platforms and devices. Please note that you must transcode any non-natively supported videos that you upload. Through this process, all transcoded files are setup with maximum compatibility over the system. Impact of […]

Looking for tips to upload a video?  Check out this video tutorial on how to do a secure video upload with the DaCast live streaming platform. Live Stream Video Tutorial: How to upload a video We hope you found this tutorial helpful, and let us know if we can provide further support for your live […]