Auto archiving and VOD downloads are available at all plan levels. To do so, simply follow this dedicated guide: https://www.dacast.com/support/knowledgebase/downloading-of-vod-directly-from-the-back-office/
No, there is no limit to how large a file can be. There are a lot of variables in that answer, like if you are doing this from a 4K file be sure to provide multi-bitrates so that more of your viewers can watch. We also recommend doing FTP as your upload method for files […]
Check first if your VOD file is compatible. If the file is incompatible you will find the “compatiblity” light turned red against your file in our platform. If it is yellow , that means it is partially compatible. In both the cases click on the VOD you just uploaded in our platform and then go […]
What is Transcoding? Video Transcoding also called file encoding, is the process that converts a video file from one format to another, to make videos viewable across different platforms and devices. Please note that you must transcode any non-natively supported videos that you upload. Through this process, all transcoded files are setup with maximum compatibility over the system. Impact of […]
You absolutely can make a Playlist for VOD. This can be done under the ‘Live’ section by configuring a series of videos in a playlist that can be set to start at a scheduled time. To create a playlist, go to the live section and select ‘New Live Stream’ then select Video Playlist in the […]
Yep, you can have full HD content in your playlists. The only thing to note is that playlists function like live channels, withou an option for multi-bitrate. As a result, viewers with slower connection speeds will not be able to successfully watch the HD content without a lot of buffering.
Yes you can add subtitles for on-demand video files (VOD). This guide explains in detail how to add these to your previously created content: https://www.dacast.com/support/knowledgebase/Walkthrough-VOD-Closed-Captions To add subtitles while live streaming, you need to burn these into the video feed.
You have the possibility to download all your VOD directly from the Back Office as a file on your own hardware devices. This feature comes automatically with the Auto Archiving beta feature or is automatically provisioned on your account if you are a Premium plan and above. Please note that for now you can download […]
This will guide you through the process of organizing your VODs by creating groups of videos. Login to your DaCast account at my.dacast.com Under the VIDEO ON DEMAND section, click on the blue icon framed in red in the picture below: A column will appear on the left of your videos as indicated below: To […]
First, you need to upload a video to your DaCast account. Second, you need to select that video and then go to the tab. From there, you can then see media information and any multi-bitrates that might be loaded: Multi-Bitrates Under this tab, you’ll see a list of resolutions. The top resolution will be marked […]