Legacy App - Knowledge Base

Free Trial Account: Are there any limitations? (legacy app)

By Jose Guevara

3 Min Read

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Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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      Free Trial Guidelines:

      First of all, free trial (FT) accounts can only create one channel at a time. Streams broadcasted over a free trial account can only be watched by 15 people a day from unique IP addresses. Any people who try to watch a stream beyond those 15 will receive an error message. Trial accounts are active for 30 days, at which point users have the option to upgrade to a paid account during that time to make their account permanent.

      FT users cannot access more than 10 GB of bandwidth and 2 GB of available storage. This is far below the bandwidth available through any of our paid plans.

      FT users cannot use FTP to upload video files, a feature that is available to all paying plans.

      If you’re interested in getting your FT account started today, let us know!

      author avatar

      Jose Guevara

      Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

      Sign up for a 30-Day trial.

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