Legacy App - Knowledge Base

How to set up a Live countdown on your livestream? (Legacy App)

By Jose Guevara

3 Min Read

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Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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      Following requests from several of our customers, Dacast is happy to release a new feature: a live countdown, allowing your viewers to get the time remaining before the beginning of a live event.

      What is the benefit of a live countdown?

      The live countdown gives your viewers a countdown until your live event starts allowing them to make sure not to miss the beginning of your live event.

       

      How to set up a live countdown? 

      Steps to set up the countdown:

      1/ Go to the live channel of your choice

      2/ Click on “Publish settings”

      3/ Turn ON “enable start countdown” as shown below

      4/ Select the date and time when you want your live stream to start.  Make sure to select the timezone of your live event as well. This step is highlighted in red below.

      NOTE: You need to type your timezone and then select the correct timezone that will display on the dropdown menu consequently.

      For example, type PACIFIC for pacific time, and select the correct timezone.

      6/ You’re all set ! Your countdown is now displaying on your live event to come

      author avatar

      Jose Guevara

      Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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