Legacy App - Knowledge Base

How can I make a payment request in the new Back Office? (Legacy App)

By Harmonie Duhamel

3 Min Read

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Harmonie Duhamel

Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.

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      Please be advised that the first payment request will take a minimum of 30-35 days to process. 

      1. Login to your DaCast account at my.dacast.com
      2. Click on the ACCOUNT icon on the left side of the New Back Office
      3. Select “Request Payment”

      You should be able to see this page afterwards:

      payment request

      The page requires that you select a payment method. These methods include the following:

      • PayPal funds transfer
        Delay: 5 business days (after first payment has been made)
        Minimum: 100 USD
        Fee: Free
      • Check
        Delay: 5 business days (after first payment has been made)
        Minimum: 250 USD
        Fee: Free
      • Money transfer to your US bank account
        Delay: 5 business days (after first payment has been made)
        Minimum: 1000 USD
        Fee: 25 USD
      • International money transfer to your bank account
        Delay: 10-15 business days (after first payment has been made)
        Minimum: 1000 USD
        Fee: 50 USD

      Each payment method requires specific info in order for DaCast to properly process your payment request.

      Please remember to SAVE your payment request.

      author avatar

      Harmonie Duhamel

      Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.

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