Knowledge Base

Quick guide on how to purchase access to a video? (For viewers)

236 views August 24, 2017 January 11, 2018 admin 1

1) Select your price and enter quantity and PROMO code if applicable.

2) Then, follow the prompts in the streaming dialog window; you will need to supply your e-mail in order for the system to provide you with an activation code.

3) If you have already paid and signed up for this event in the past, you can sign in with your email and password from before. If you do not remember, click “forgot password”

4) Without closing the streaming dialog window, access your e-mail to retrieve the activation code which will be e-mailed to you.

5) Retrieve that code from the e-mail and then enter it into the dialog window to obtain access. Enjoy the stream!

Additionally, you can reference our Viewer Payment walkthrough as well, which contains images as well as a guide for the process:

Using Paywall for Viewer Payment: A Walkthrough

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