Will I still be able to use the old paywall?
Unfortunately not, as the old paywall will no longer be compatible with the new generation of browsers, mobile devices, and cloud servers coming later this year.
What does the new paywall look like?
What is the impact on my existing viewers and ongoing event or on-demand sales?
The viewer’s ongoing accesses will remain. They will receive an email from email@example.com sending them a new password to be used when they log into the new paywall.
If you have existing promo codes, they unfortunately cannot be transferred to the new paywall. But no worries, it won’t affect the viewers who already started to use your promo codes.
Contact firstname.lastname@example.org if any viewers didn’t receive their new password.
How to create a promo code
Will I need to re embed my monetized contents?
DON’T WORRY! – You won’t need to change any of your embed codes. They will be automatically updated.
Where do I find my new earnings balance details?
Your new balance details can be found under Monetization > Dashboard > Balance Lines.
You will still be able to find the history of your old paywall’s balance lines on the top right of your account (earnings)
Note that from now on, your balance will be in USD only – even if you are monetizing events in different currencies
When am I going to have access to the new paywall?
The new paywall is available now and will be made standard over the next week.
If you need to create a new paid event or on-demand video before this time, please contact us by chat or email, and we will immediately set you up on the new paywall.
New Revenue Analytics section
A new revenue section will be available in the analytics dashboard. Access your sales volume and revenue by time, and your sales volume by country.
End of the old Revenue Analytics section
The old revenue analytics section will disappear, as will the analytics tabs currently available for each content. If you need to access your old revenue analytics data, please download them via csv from your account no later than May 27th 2019.
After that date, you will need to contact us to retrieve your data history or wait until we give access to the old data via a downloadable CSV.
For more information about the new paywall, check out the walkthrough tutorial