Hello we are trying to setup DaCast with Extron SMP 352 hardware encoder but unable to do so as there seems to be a problem with authentication. Could you please tell us if it is compatible with DaCast? Thanks.
Thank you for asking your question
Please note that all rtmp encoders compatible with Akamai are compatible with Dacast.
For more specific issues I invite you to submit your question and encoder settings on our live chat so we can address your account directly.