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Support ArticlesA Do the Dacast Promo Code Limits Refer to Users? The promo code limits apply to uses, not users. In other words, a promo code set to a limit of one can only be used once. This rule applies even if the same user attempts to apply a promo code a second time. Types […]
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It is not always necessary to buy Wirecast or another encoder to use the AAC stream format to live stream on your website. If you have a Mac, AAC is already built-in and ready for use with Adobe Flash Media Live Encoder. However, if you are on a PC, then you must buy a AAC […]
This feature allows you to give restricted and different accesses to your Dacast account. This guide will help you through the creation of restricted access to your account once you get the feature enabled on your account. 1) Please click on Multi-Level Access under the ACCOUNT section as shown below: You should get this […]
Yes, Dacast fully supports multi-bitrate streaming on live videos and video-on-demand content. The Dacast player detects automatically the different bitrates of your live stream and allows the viewer to choose between them. This must be set up in your encoder directly. Also, in order to support multi-bitrates streaming, you need an internet connection that has […]
Dacast has a white-label video player, so you are free to add your own logos and branding. In order to change a live stream logo on Dacast, you need to upload a broadcaster logo. This can be done under “Account” and then “Company.” When you add your logo, do not forget to click on “Save” […]