Dacast emerges as a robust streaming solution, offering users the ability to reach a wider audience through simulcasting. Simulcast is the practice of broadcasting content simultaneously across multiple platforms, expanding the reach of your live streams. Depending on your plan, you have a certain number of hours available per month to simulcast: Starter: 5 hours Event: 10 hours Scale: 28 hours Custom: 40 hours Your simulcast time is updated every month. You do not accumulate
Setup for HTML5 live channels requires a login and password. This information can be found in the “Encoder Setup” for any given HTML5 live channel. Upon clicking “Encoder Setup,” you will be redirected to the page that shows your username and password. Copy down this information to input in the designated field of your encoder. Please note that this is always a series of six numbers, for both the login and password. Additional Resources Features
What is Multi CDN? This exclusive feature will give you access to multiple CDNs. Most of the streaming will be done with the main CDN, however, if there is a problem we will automatically use the backup CDN so the stream will not be interrupted. What is Advanced Streaming? The advantage of Advanced Streaming channels is that they all have Live Transcoding built-in. This means you can send us one stream and we will make
Ensure that your live stream is being recorded and archived at the same time. Capture live streams for playback at a later time without the hassle of any editing and revising with the help of stream archiving tools from Dacast. Before we dive into the live stream recording tutorial, please note that live stream archiving will impact your data and transcoding credits usage. Your credits will be impacted in the following ways: Recording your
In preparation for the rare instance when the Stream URL or Server URL does not work, Dacast provides a backup URL in case you encounter issues with the primary stream URL. This precaution is in place so that you can easily troubleshoot and get back on track if you have any hiccups when streaming live. The back-up URL can be found at the very last part of the “Encoder Setup” page on your live channel,
In this article, we will show you how to create multiple renditions for your on-demand videos on Dacast via multi-bitrate encoding for multi bitrate streaming. By default, all videos uploaded to Dacast will be encoded using our “Standard” recipe. This recipe includes the following renditions: High Definition (HD) Standard Definition (SD) Ultra-Low Definition (ULD) You may create new recipes to use for different videos or a new recipe to use by default. To do sp,
Frequently asked questions
Dacast does not provide customer support for the viewers, but only to its customers. If you are interested in live customer support for your viewers, this may be possible at an extra cost via our professional services.
As our main payment sources, Dacast supports both credit cards (all major credit cards accepted) and PayPal. If you wish to purchase an event plan or an annual plan you can also pay by check or wire transfer. For wire transfer information please contact one of our sales representatives.
There is no viewer limit for videos on regular Dacast accounts. We have facilitated broadcasts with hundreds of thousands of concurrent viewers. Dacast uses a global Content Delivery Network (CDN) that allows users to stream to vast audiences without the concern of hitting a limit that would overwork a smaller server network. This top tier CDN is available on all plans. If you plan on streaming to large numbers of viewers, please make sure you purchase the appropriate amount of bandwidth. Any questions or you want to access this feature? Please contact us.
Our documentation is automatically updated each time we improve our API. You can test each API call directly in the documentation. To do so, please follow our guide here.
If you haven’t signed up for a Dacast account and are seeing this on your credit card statement, chances are you bought access to a stream/video recently from one of our live streaming customers or partners. So either you did a Pay-Per-View for an event or signed up for a subscription. Try to line up when you purchased and if you watched anything that day for which required payment.
There are no live channels limits in your Dacast account. However, by default, you cannot create more than 20 live channels in your Dacast account without contacting us. If you need more than 20 live channels in your account, please contact us and we will make it happen.
Set up Playback Protection, which is essentially overage protection. In this scenario, you put a credit card on file that is authorized to refill your bank of Bandwidth if you go over your monthly bandwidth or Event Plan bandwidth. You can check out our Playback Protection Walkthrough for more details. An alternative option is just letting the bandwidth run out. This will cause your streams to shut off when you burn through the bandwidth on your account, but you will not suffer any additional consequences.
Dacast provides two embed code options for live streaming: JS and iframe. Both of these work for playback on your website or app via desktop and mobile devices as long as the content itself supports it. The JS embed code is the default embed code for Dacast, and it supports the most features. This includes being responsive if the elements are designed inside is a different size and working with the referrer restriction feature. To embed it in a WordPress website for instance, just copy and paste it in your article. This must be done in the text mode. The iframe embed code is the most universally compatible embed code. The caveat is that some features do not work with it.
For all your video monetization efforts, Dacast will give you back your video paywall revenue in USD.
This depends on your plan level. Please log in to your Dacast account and click DASHBOARD and the top center box shows how much included storage you have.