Frequently Asked Questions

How do I get started with streaming live?

With Dacast, you can start live streaming within minutes of setting up your account. As long as you have the proper equipment, starting a live stream is as simple as creating a live stream channel, setting up an encoder and going live.

Do you support Multi-Bitrate Live streaming?

Yes, we support live multi-bitrate streaming. The Dacast HTML5 video player automatically detects the different bitrates of your live stream and allows the viewer to choose between them. To get started, you would first need to set up this option in your encoder directly.

How do I create an HTML5 live channel?

Navigate to the “Live Channel” page of your Dacast portal and click the orange “Create” button. Add a title and select “HTML5” as the channel type. Click “Add New.” By default you cannot create more than 20 live channels (all types) in your account.

Can I place a live stream in a playlist?

You can organize live streams in packages, which is our equivalent to a playlist. To insert a live channel in a Dacast package, go to the “Setup” tab of your package and simply drag and drop the desired content among your list of VODs or your list of live channels.

How do I use Dacast’s new paywall? 

Choose which video you’d like to monetize and click the “Monetization” tab. Choose “Add Price” in the “Batch Configuration” drop down menu.

How do I create an M3U8 media link?

This feature is available for Premium plans and above. If you are interested in accessing it, please contact us!