Frequently Asked Questions

How do I set up my security preferences?

There are several steps required to set up your security preferences in Dacast. Please check out our guide to setting up security preferences. The guide includes step-by-step instructions and photo tutorials of the entire process.

Can I share my content securely and privately?

Yes, you can share your content securely and privately. You can choose from different settings and preferences that will dictate who can and cannot view your videos.

Does Dacast support Multi-Bitrate live streaming?

Yes, Dacast supports multi-bitrate live streaming. Our player detects the different bitrates of your live stream automatically and allows the viewer to choose between them. To get started, you do first need to set up this option in your encoder directly.

How do I integrate a Live Encoder with the Dacast Platform?

Integrating a Live Encoder with the Dacast platform requires quite a few steps. We’ve put together a step-by-step guide and we encourage you to check it out.

Is there a way to dismiss the encoder login and password on live streams?

There is no way to dismiss the encoder login and password on live streams since RTMP authentication is required.

How to upload a VOD via FTP with the new Back Office?

Uploading a VOD via FTP is simple, but it requires a specific sequence of steps. Check out this “FTP upload walkthrough” for the step-by-step instructions.