Bitmovin Analytics in Dacast: A Complete Guide to the New Metrics
Dacast is transitioning to a new video player powered by Bitmovin. Along with playback improvements, this move brings a significant upgrade to the analytics data available to you.
COMING SOON: These analytics are not yet live in your Dacast dashboard. This article describes what is planned. We will update this page and notify you when the feature is available.
This article explains what the new analytics will include and what each metric means for your streams and videos — in plain language.
What Analytics Will Be Available?
The new analytics fall into four simple categories. Together, they give you a complete picture of how your content is performing — without requiring any technical background to understand.
1. Audience & Reach — “Who Watched?”
These metrics tell you how many people watched, and where they came from.
| Metric | What it means for you |
|---|---|
| Total Views | The number of times your video or stream was played. |
| Unique Viewer Sessions | Individual viewing sessions — helpful for estimating unique viewers. |
| Location | Where your viewers were watching from (country, city, region). |
| Device Type | Whether they watched on a phone, laptop, tablet, or TV. |
| Browser | Which browser or app they used (Chrome, Safari, etc.). |
| Referrer / Source Page | Which page on your website the viewer was on when they pressed play. |
2. Engagement — “How Long Did They Watch?”
These metrics tell you how engaged your viewers were — not just that they pressed play, but whether they actually stayed and watched.
| Metric | What it means for you |
|---|---|
| Watch Time | Total time viewers spent watching your content. |
| Pauses | How often viewers paused — and for how long. Frequent pauses can signal the content is hard to follow. |
| Skipping | How often viewers jumped forward or backward in a video. |
| Drop-off | Viewers who stopped watching before the content ended. High drop-off early on may mean the intro needs work. |
| Live vs. VOD | Analytics are automatically separated between live streams and on-demand videos. |
3. Playback Quality — “Did It Play Smoothly?”
These metrics tell you whether your viewers had a good viewing experience — or ran into problems.
| Metric | What it means for you |
|---|---|
| Startup Time | How long it took for the video to start playing after a viewer pressed play. A long startup time leads to drop-off. |
| Buffering | How many times the video paused to load — and for how long. Frequent buffering is the most common viewer complaint. |
| Playback Errors | How many viewers encountered an error that prevented playback. |
More detailed technical data (such as bitrate, frame drops, and codec information) will be available internally for Dacast’s engineering team to diagnose delivery issues — but this will not appear in your customer dashboard.
4. Content Insights — “What Content Is Performing?”
All of the metrics above can be viewed broken down by individual video or live stream, so you can compare performance across your content library.
| Metric | What it means for you |
|---|---|
| Per-Video Breakdown | See all audience, engagement, and quality metrics for each individual video or stream. |
| Ad Performance | For accounts using ad monetization: views per ad slot, and ad completion rates. (If applicable.) |
FAQ
Will my existing analytics data carry over?
We are working to preserve historical data during the transition. We will confirm the details before the feature goes live.
Do I need to do anything to enable these analytics?
No. Analytics will be automatically enabled for all accounts using the new Bitmovin player. There is nothing to configure.
When will this be available?
We do not have a confirmed date yet. This article will be updated as soon as a launch date is confirmed. You can also watch for announcements on the Dacast Latest Features page.
Will these analytics affect my plan or pricing?
No. Analytics are included with your existing Dacast plan. There is no additional cost for the new metrics.
I want more detailed technical data. Will that be available?
The initial dashboard is focused on easy-to-understand metrics. More advanced analytics are on our roadmap for a future update. If you have specific needs, please contact our support team — we are collecting customer feedback to guide what we build next.
Need Help?
If you have questions or feedback about the upcoming analytics features, our support team is available 24/7.
- Live chat: available directly from your Dacast dashboard
- Email: support@dacast.com
- Phone: +1 855-896-9300
Last updated: March 2026 · Status: Coming Soon · This article will be updated when the feature launches.
