Step 1: Double-Check the API Documentation?

  • Our documentation is automatically updated each time we improve our API.
  • You can test each API call directly in the documentation. To do so, please enter your broadcaster ID (BID) and your API key using the following format:broadcaster ID_API key
    Those information are available in your API section under your PREFERENCES section

Step 2: Check for the Correct SDK Version

Did you know we had published 2 SDKs to help you using our API?

  • SDK for javascript available here, documentation included:
  • SDK for php available here, documentation included:

Step 3: Contact Us

If you are still having issues after investigating our available tools and documentation, you can contact us or write an email to including:

  • “API issues” in the object of the email
  • your API key
  • the API call you made including the time when you tried it
  • any response or error message you received

For faster response, please be advised not to include non API-related issues in this email.

Category: API