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Support ArticlesThe longest subscription window is biannual, meaning 6 months. However, you can get a much higher subscription window with Pay Per View (PPV) if you wish. For a PPV, there is room for four characters to be entered in for the span of time. Therefore, to set it for the greatest length of time […]
CATEGORY ARCHIVES: KNOWLEDGE BASESearch Results for: VOD
If you are getting a message on your Dacast video player that says “ Sorry, This Media is Offline,” on what should be a compatible video, the VOD is likely turned off. In order to fix these, go into the general settings of the video in question, and make sure the “Video Online” option is […]
Yes, you can see a viewer payments list on the Dacast paywall. You can do so by clicking on “Paywall,” then in “Transactions,” as shown below: Once you’re on the “Transactions” page, it will present a list of transactions that have been made by your viewers via the Dacast paywall. This will list the type […]
Setting up viewer permissions and accessing your video player on Dacast is easy. You can see your content using the share link available in the “General Settings” under “Sharing.” Copy and paste this link in your browser and your content will appear. You can also paste this share code into a Twitter or Facebook post […]
The Dacast service is compatible with almost any RTMP-enabled encoder, including Teradek encoders. For Teradek encoders such as the Cube and Bond, you need to set the profile to “High” when broadcasting a live stream. It’s important to NOT use “Baseline”, as this may cause issues with the live stream in general when it […]