Web Browser Compatibility with Dacast’s Live Streaming Platform

By Jose Guevara

2 Min Read

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Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

    As a broadcaster, you have to be aware of what browser you’re using so that there are no issues with your live stream.

    First of all, we’d like to note that the Dacast player uses HTTPS technology.

    We also provide HTTPS delivery for all your video content: live channels (m3u8 links included), VOD files, packages, and playlists. 

    Thanks to this technology, our video player is compatible with almost all browsers with a secure connection.

    We recommend using the most recent version of your browser of choice. However, we do remain compatible with the older ones, excluding Internet Explorer 8 and below.

    Browser Compatibility Testing 

    To make sure things are working properly before your live stream, you’ll want to run a browser compatibility test.

    You can use a service like Lambda Test to make sure everything is running smoothly for HTTPS streaming with your HLS technology.

    Test browsers like Google Chrome, Mozilla Firefox, Internet Explorer, Safari, Microsoft Edge, and Opera.

    Important Note for Windows 7 Users

    Internet Explorer (IE11 v11.0.9600.xxxxxx) has changed its way of working with Windows 7. 

    Therefore, this shift led to the need to install the Flash plugin and enable it to play videos.

    Does the broadcast require native html5 playback, or are you unable to install or enable the Flash plugin?

    In both cases, we recommend that viewers use Windows 7 to choose a different browser, such as Chrome or Firefox.

    Do you have any questions or are you looking for more information on this feature? Please contact us.

    Not yet a Dacast user, and interested in trying Dacast risk-free for 14 days? Sign up today to get started.

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    author avatar

    Jose Guevara

    Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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