Who do I need to contact if I need to refund one of my viewers? Dacast Team helpdesk@inplayer.com Who should my viewers contact for a refund or paywall issue? In which currencies can my viewers be refunded through Dacast?
Paul says: Greetings, I had a viewer that paid but got no results. Can you please refund him? He made 2 purchases on 5/16 at email: da67kine@yahoo.com Thank you, Paul ———————————————————–his email below—————————————– Hello I signed up for your premium but it never worked. I think it went through twice. Can you please refund me Thank you Chad Sent from my iPhone May 21, 2020 at 7:34 pm Reply
Harmonie Duhamel says: Hi Paul, I hope you are well. My colleague Kathryn Salamida replied to you directly via email and confirmed that we will refund the 2 purchases. Have a great day! Best, May 22, 2020 at 8:20 pm Reply
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Greetings,
I had a viewer that paid but got no results. Can you please refund him?
He made 2 purchases on 5/16 at email: da67kine@yahoo.com
Thank you,
Paul
———————————————————–his email below—————————————–
Hello
I signed up for your premium but it never worked. I think it went through twice. Can you please refund me
Thank you
Chad
Sent from my iPhone
Hi Paul, I hope you are well. My colleague Kathryn Salamida replied to you directly via email and confirmed that we will refund the 2 purchases. Have a great day! Best,