What is the best file format for videos and what formats are supported? (Legacy App)

The optimal format is:

MP4
H.264

AAC

This ensures great delivery over the widest range of devices. However, other formats can be uploaded and then transcoded over the system to become compatible.

The following are formats that are supported but need to be transcoded after upload to be fully compatible with all devices:

MOV
M4V
M2V
AVI
MPG
FLV
WMV
MKV
WEBM
OGV
MXF
ASF
VOB
MTS

Harmonie Duhamel

Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.