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Support ArticlesA Does Dacast Provide Customer Support for My Viewers ? Dacast does not provide customer support for the viewers, but only to its customers. If you are interested in live customer support for your viewers, this may be possible at an extra cost via our professional services. Any questions or need help/access to this […]
Search Results for: Monetization and Paywall
A I was billed from DACAST INC, what was this? If you haven’t signed up for a Dacast account and are seeing this on your credit card statement, chances are you bought access to a stream/video recently from one of our live streaming customers or partners. So either you did a Pay-Per-View for an […]
The longest subscription window is biannual, meaning 6 months. However, you can get a much higher subscription window with Pay Per View (PPV) if you wish. For a PPV, there is room for four characters to be entered in for the span of time. Therefore, to set it for the greatest length of time […]
There is no option to have an “Unlimited” pay-per-view access period. You can set the pay-per-view duration to up to 9999 months as the duration, which would make it good for 833 years. However, if you want to give unlimited access to content, you may consider an alternative monetization method to pay-per-view. Types of Monetization […]
Yes, the email addresses of your viewers will be kept private. Dacast does not market to your viewers. That said, if the viewer signs up for a broadcaster account by accident, they will receive marketing emails from that sign-up. However, Dacast will never market to your viewers if they are correctly registered as a viewer […]