First, if you have never streamed before using the Dacast service, please reference this guide to make sure you have done the initial setup correctly.
If you have streamed before, or are confident that you followed the initial steps: please reference the Decision Tree below to see if you can pinpoint the issue, or if it’s time to reach out to a Dacast agent:

 Stream
 Connect
 Manage
Measure
 Events
 Business
 Organizations
 Entertainment and Media
 API
 Tools
 Learning Center
 Support
 Support Articles