Short answer: no you do not.

When you buy a DaCast Streaming Plan you are buying access to a range of DaCast platform features and services for a period of time and with a certain level of usage (bandwidth) included. This includes the player, broadcast manager software, content management, access to support, and more.

DaCast is unique from most other existing services in the way that we allow unused bandwidth to roll over from month-to-month for up to 12 months.

So if you only used half of your Starter plan bandwidth, the remaining 50% would roll over into the next month. However, this bandwidth only remains available for the life of the plan.

So an account can not continue to be used, or unused bandwidth reserved for later, when the service is canceled or suspended.

Category: Accounting

All event plan bandwidth expires 12 months (1 year) after being purchased.

As a side note, this was originally called “”Pay As You Go”” bandwidth. Although the name changed, the same principals apply to both and each expire 12 months after purchase.

Category: Accounting

As our main payment sources, DaCast supports both credit cards (all major credit cards accepted) and PayPal.

If you wish to purchase an event plan or an annual plan you can also pay by check or wire transfer. For wire transfer information please contact one of our sales representative.

Category: Accounting

Bandwidth is a rate of data transfer, generally a metric of how much data can be sent in a given time period that is mandated by the stress and traffic caused on a server.

For DaCast, this refers to the amount of traffic caused from streaming (higher audience and higher bitrate translate into more bandwidth being consumed).

If you are unfamiliar with bandwidth and streaming, please use the calculator of our pricing page.

Category: Accounting

Two possible scenarios:

1. You can setup overage protection, where you put a credit card on file and in the instance that you go over your monthly bandwidth or Event Plan bandwidth, it will re-buy automatically to keep you going.

Check out our Overage Protection walkthrough for more details.

2. You can also just let the bandwidth run out, although this will cause your streams to shut off when you burn through the bandwidth on your account.

Please note that their is a two hour delay on analytic reporting, so it might take awhile for the system to detect you are out of bandwidth. Your stream will not shut off, though, until the detection is made. This means in some scenarios you might find yourself in the negative if enough streaming happens within a two hour window.

Category: Accounting

“GB is an an abbreviation for gigabytes, this is a measure of data generally used to specific storage space on a platform or as a level of traffic for bandwidth, and is equal to roughly one billion bytes, or 1,073,741,824 bytes to be exact. Another measure for a gigabyte is that it is traditionally equal to 1,024 megabytes (MB). DaCast does a simpler metric where a GB is equal to 1000 MB, and similarly a TB is equal to 1000 GB.

In terms of how this relates to DaCast, there are two ways. The first is from bandwidth, which refers to the amount of traffic caused from streaming (higher audience and higher bitrate translate into more bandwidth being consumed). The second is from the amount of storage given to accounts, which is measured in terms of GB.

Category: Accounting
If you haven’t signed up for a DaCast account and are seeing this on your credit card statement, chances are you bought access to a stream/video recently from one of our users.

So either you did a Pay Per View for an event or signed up for a subscription. Try to line up when you purchased and if you watched anything that day for which required payment.
Category: Accounting
Please use a company email address or a personal one, like Gmail, Yahoo, Outlook, etc.
Category: Accounting
No, DaCast does not offer any discounts for certain types of organizations.
For example, there isn’t a special rate for non-profits, schools, religious entities or other organizations. The pricing found on the main page applies to all, although discounts are available through larger plan commitments.
Category: Accounting

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