Accounting

Does Dacast Offer Discounts?

No, Dacast does not offer any discounts for certain types of organizations.

Is There a Special Rate for Non-Profits?

There isn’t a special rate for non-profits, schools, religious entities, or other organizations. The pricing found on the main page applies to all, although discounts are available through larger plan commitments.

How to Access Custom Pricing

If your organization has special streaming needs, we invite you to contact us to learn more about custom-priced plans.

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Category: Accounting

Yes. Your subscription will automatically renew at the same monthly or annual price unless you cancel before the end of the billing period. If you bought a Monthly plan and prepaid for 3 months, it will begin monthly renewals at the end of the prepaid 3 months period.

If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

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Category: Accounting

To update your billing information you navigate to the Account/Billing section after you sign in to your Dacast account. By clicking on “Update Payment Method” you will be able to change your payment method.
NOTE: Your financial institution may automatically update the expiration date on a credit card as a courtesy. Some financial institutions do this to ensure that accounts using recurring payments remain in good standing when a new card is issued. In some cases, your financial institution may also allow recurring charges to continue on an expired card. If you have any concerns about this process, please contact your financial institution. 

If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

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Category: Accounting

Mailinator and Yopmail Limitations

Unfortunately, Mailinator and Yopmail setup are impossible for live streaming on Dacast because our system does not allow disposable email addresses like these. 

We recommend using legitimate emails like Gmail, Yahoo, or Outlook. You can even use your own company email that uses your own domain.

If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

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Category: Accounting

GB is an abbreviation for gigabytes, this is a measure of data generally used to specific storage space on a platform or as a level of traffic for bandwidth, and is equal to roughly one billion bytes, or 1,073,741,824 bytes to be exact. Another measure for a gigabyte is that it is traditionally equal to 1,024 megabytes (MB). Dacast does a simpler metric where a GB is equal to 1000 MB, and similarly, a TB is equal to 1000 GB.

In terms of how this relates to Dacast, there are two ways. The first is from bandwidth, which refers to the amount of traffic caused by streaming (higher audience and higher bitrate translate into more bandwidth being consumed). The second is from the amount of storage given to accounts, which is measured in terms of GB.

If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

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Category: Accounting

As our main payment sources, Dacast supports both credit cards (all major credit cards accepted) and PayPal.

If you wish to purchase an event plan or an annual plan you can also pay by check or wire transfer. For wire transfer information please contact one of our sales representatives.

If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

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Category: Accounting

For the “event plan” or any other Dacast plan, the bandwidth expires 12 months (1 year) after being purchased.

If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

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Category: Accounting

Dacast will charge you monthly or annually (depending on your plan), on the anniversary of the date you initially purchased the subscription. Charges are billed at the beginning of your billing cycle.
If you would like to know your next billing date or current plan, you can visit the Plan section after you sign in and click Account.

If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

Additional Resources

Category: Accounting

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