CATEGORY ARCHIVES: KNOWLEDGE BASE

How to Set Up Your Account on the Dacast Video Platform

Today, we’re going to walk you through setting up your account on our Dacast online video platform. Start by logging into your Dacast account at www.dacast.com. Click “Account” on the left sidebar. You will find six different tabs: Plan, Upgrade, Profile, Company, Users, Billing, Custom Orders, and Invoices. Let’s break down some of the most […]

How to Configure Paywall Monetization Settings

  In this guide, we will walk you through the process of configuring your Dacast Paywall settings in your account.  This setting provides options for your viewers to choose which payment method they can use, it could be via Card purchase, or via PayPal. Steps to set it up  Login to your Dacast account. Click […]

How to Create HTML5 Live Channels

To create an HTML5 live channel that is mobile-friendly, all you must do is click Add + in the dashboard or select Live Stream.     After clicking this, the following popup menu will appear: Depending on your project, Select Standard Passthrough Channel or HLS Channel and click “Create”.  At this point, you are ready […]

Why is My VOD not Working?

There could be a number of reasons why a video would not be working. This article will cover some of the reasons why this could be happening.  Oftentimes, the videos may not play because the file is corrupt. Corrupt files are a result of errors occurring while the video is recording, transferring, or in playback. […]