CATEGORY ARCHIVES: KNOWLEDGE BASE

DirectX9 compatible hardware required in vMix (Legacy App)

Graphics Hardware Compatibility Issues: When using the vMix encoder, do you see the following screen appear? Specifically, do you see a message that says that “DirectX9 compatible hardware” is required? Full Error Message: See below for the text of the error message that appears on the screen above: “Graphics hardware not supported. DirectX9 compatible hardware […]

Can I Monetize Multiple Streams in One Player on Dacast?

Yes, you can monetize multiple streams in one video player on your website by using a channel playlist. In essence, you can feature several live and VOD channels from the same player all for the same single entry price. Additional Resources Multi-Streaming: How to Stream on Multiple Platforms at Once How to Set Up a […]

Where is the License Key for the HTML5 JWPlayer API?

Following the launch of JW8 in October 2017, self-hosting the HTML5 player is now only available to Enterprise customers. If you are an Enterprise customer, you should be able to access your license key in your JW Player account. New Free license customers with accounts created before mid-September 2017 will not have access to self-hosted […]