CATEGORY ARCHIVES: KNOWLEDGE BASE

Partner Portal Sub-accounts – New Management System

Multi-User Access allows Account Owners and Admins to add users to their accounts so that multiple people can share the same billing account and, in some cases, content.   This feature is available on Scale plans and Above; please reach out  to your sales executive if you wish to have this feature. The goal of […]

I can’t stream, what’s wrong? [Decision Tree]

First, if you have never streamed before using the Dacast service, please reference this guide to make sure you have done the initial setup correctly. If you have streamed before, or are confident that you followed the initial steps: please reference the Decision Tree below to see if you can pinpoint the issue, or if […]