Does Dacast Provide Customer Support for My Viewers ? 

Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

Dacast does not provide customer support for the viewers, but only to its customers.

If you are interested in live customer support for your viewers, this may be possible at an extra cost via our professional services. 

Any questions or need help/access to this feature? Please contact us from within your Dacast account directly if you are interested. 

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Additional Resources:

• How to Use Dacast’s New Paywall
• How to Choose a Paywall Monetization Method
• How Long Does it Take to Get Paid After Selling Through a Paywall?
• What is a Paywall?
• Intro to Live Streaming: A Walkthrough
• Live Stream Recording Tutorial
• Is My Live Stream Auto-Recorded or Saved on the Video Platform?