CATEGORY ARCHIVES: KNOWLEDGE BASE

How Long is the Dacast Free Trial?

Dacast’s free trial accounts last 14 days unless you use your allotted 10 GB of bandwidth first.  If you need to test further, you may request an extension for 7 more days via your Dacast account. 72 hours before the end of your initial trial, the extend button should appear. Please note however that 5 […]

How do I Clear My Cache on Dacast?

How you clear your cache on Dacast will depend on which browser you are using.Here are some links that will explain how to clear your cache on different browsers:  Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Google Chrome: https://support.google.com/chrome/answer/2392709?hl=en&visit_id=637933522194284017-2728932394&rd=1 Safari: https://support.apple.com/en-ph/guide/safari/sfri47acf5d6/mac Any questions or need help/access to this feature? Please contact us. Not yet a Dacast user, and interested […]

What is “Video Autoplay” Listed Under Publish Settings?

“Video Autoplay” is a setting that makes your video play automatically whenever someone visits a web page that has the player embedded on it. If the content is monetized with either pay-per-view or subscription and is behind a paywall, the viewer will need to have already paid and be logged in for it to play […]

Live Stream Thumbnail and Splash Screen Walkthrough

Today, we are going to discuss three different aesthetic elements of live streaming: thumbnails and splash screens. We will define each of these and explain how to set them up on Dacast. What are Live Stream Thumbnails? Thumbnails can either be an image of your choosing. For VOD and playlists, if you upload a video […]