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Support ArticlesPlease read the following carefully before creating a low latency channel in your DaCast account: 1/ Low latency channels with Safari Our secure low latency html5 streaming solution works on most devices and all browsers exceptSafari desktop(working on Safari mobile for iOS version 10 and below). *This is because we use Akamai’s standard cookie-based token […]
CATEGORY ARCHIVES: KNOWLEDGE BASESearch Results for: video transcoding
While setting up your live stream is easy, the encoder setup page is admittedly the most challenging step. For first-time users of the platform, it is understandable you may encounter some confusion. With this general guide, we provide you with the basic steps from within the platform, to make sure your live streaming experience […]
A What is an Encoder? What Are the Best Settings to use on Dacast’s Platform? An encoder is software or hardware that converts video files from one format or code to another. Encoding is an essential part to live streaming. Here is a quick rundown of how encoding fits into the live streaming process: A […]
Dacast has a feature that sends you an email when a video file has finished encoding. This is done to make sure it’s compatible across our system. This feature can be disabled so you don’t receive email notifications if you don’t want to. In order to unsubscribe from these emails, log in to your Dacast […]
Protect your live stream by setting a threshold email alert. Dacast account monitor will send you an email alert when you have 10% of Bandwidth (GB) left on your account. To do so, it is easy! You just have to follow the few steps below: How to Set Up a Low Bandwidth Email Alert STEP […]