Online Video Platform (OVP)

How to Turn on Low Bandwidth Notification Emails on Dacast

By Jose Guevara

6 Min Read

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Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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      Protect your live stream by setting a threshold email alert. Dacast account monitor will send you an email alert when you have 10% of Bandwidth (GB) left on your account.

      To do so, it is easy! You just have to follow the few steps below: 

      How to Set Up a Low Bandwidth Email Alert

      STEP 1: Go to “Account” and click on “Profile” to enable the data limit:

      Dacast - bandwidth low email - Profile 

      STEP 2: In the email notifications section of the profile page, make sure the “Low Data” option is enabled, as shown below:

      Dacast bandwidth low email - Low Data Enable 

      STEP 3: Make sure to click “Save” to enable changes:

      Dacast bandwidth low email - Low Data Save

      With these few simple steps, your low bandwidth email alerts are set up. This means that you will receive an alert email when you fall below 10% of your bandwidth.

      How to Stop Receiving Low Bandwidth Notification Emails

      Disabling email notifications is as easy as the process of enabling the “Low Data” notification. You will only have to go back in “Account” then “Profile” and switch the notification for “Low Data” to “OFF”:

      Dacast bandwidth low email - Low Data Off

      Make sure to click on “Save” to enable your new preferences.

      NOTE: If you want to make sure you never run out of video bandwidth while live streaming, you can also set up the playback protection, or overage protection, on Dacast following in just a few simple steps. Please check out our dedicated playback protection guide to learn how to enable this feature.

      If playback protection isn’t of interest to you, check out our bandwidth calculator to get an estimate of how much data you need so you can go into your stream prepared. Not sure how much bandwidth you have? Learn how to find your remaining bandwidth.

      We hope this article helped you understand how the data limit notifications works. If you still have questions on the data limits or email notifications, feel free to contact us

      We invite you also to contact us anytime via our chat online to get further information and help regarding our different plans.

      Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

      GET STARTED FOR FREE

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      author avatar

      Jose Guevara

      Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

      Sign up for a 30-Day trial.

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