Stream
Connect
Manage
Measure
Events
Business
Organizations
Entertainment and Media
API
Tools
Learning Center
Support
Support Articles
Jose Guevara
In response to the requests of our valued customers, Dacast is happy to release a new feature: a live stream countdown timer. You can now display the time remaining before the beginning of a live event on your website.
What is the Benefit of a Livestream Countdown?
The live countdown gives your viewers a countdown until your live event starts allowing them to make sure not to miss the beginning of your live stream event.
Using a livestream countdown will likely get your audience excited and it may increase your viewership.
How to Set up a Live Stream Countdown Timer
STEP 1: Go to the live channel of your choice.
STEP 2: Click the pencil icon to edit.
STEP 3: Scroll down to the “Settings” section and toggle on the “Live Stream Start Countdown”:
STEP 4: Select the date and time you want your live stream to start. Make sure to select the timezone of your streaming from, as well. This step is highlighted in red below.
NOTE: You need to begin to type your timezone, then select the correct time zone that will display on the dropdown menu consequently.
For example, type PACIFIC for pacific time, and select the correct timezone:
STEP 5: Scroll down and click SAVE.
You’re all set. Your countdown is now displaying on your live event to come.
Any questions on this feature? Please contact us.
Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.
I have been evaluating Dacast for a few weeks. I want to use the “enable start countdown” feature, but it does not work. The webpage does not allow me to enter the start time (I can select a time from the dropdown, but it does not appear in the box). I have reported this problem Twice, during online chats to your support representatives, but nothing has changed and I have had no response. My original trial, using email address alan@reeveszone.com, has now expired, and I have started a new trial using email address pechstream@reeveszone.com. This problem needs to be resolved before I decide to use Dacast for my streaming. Thank you
Hi Alan!
Let me get back to you real quick with a status update on your demand. Thanks a lot for letting us know here.
Thank you Etienne. If this can be resolved quickly I will be more happy to sign up to use Dacast for my streaming.
Engineering team just wrote to me that they have fixed the problem. Could you try it again and come to the support (do not hesitate to ask for our chat operator to contact me so I can also monitor it and know if everything works for you!)
That would be great.
Sorry, problem is not fixed, at least not for me. I logged out of my account, stopped and restarted my Chrome browser, and I’ve still got the exact same problem. Disappointed.
Good to know. I will connect with the engineers and check if they have the problem. Our product team is checking what could’ve happened.
Can you please ask for me on our support chat so that we will see together what is going wrong with your account?
Thanks.
Hello, I need the countdown used in 3 time zones in one country. Do you support like Indonesia and the different zones? I am evaluating dacast and obs to start a business livestream.
Hi Dale! Short answer: Yes. Long answer: Yes! there should be a countdown for any country and any zone! I hope this helps you decide on our services 😉
Is the countdown timer regenerated weekly or do I have to go in every week and set it up? If I put in 10AM for our service I don’t see any way to tell it to repeat weekly. This is for a church where services are every week.
Hi Donald, I hope you are great. You should have received a direct message from your account manager Mike. Let me know if it’s not the case, so that I would follow up with him. Feel free to reach any time if you have further questions. Best regards,