Dacast has a feature that sends you an email when a video file has finished encoding. This is done to make sure it’s compatible across our system. This feature can be disabled so you don’t receive email notifications if you don’t want to. In order to unsubscribe from these emails, log in to your Dacast […]
CATEGORY ARCHIVES: KNOWLEDGE BASE
Dacast’s free trial accounts last 14 days unless you use your allotted 10 GB of bandwidth first. If you need to test further, you may request an extension for 7 more days via your Dacast account. 72 hours before the end of your initial trial, the extend button should appear. Please note however that 5 […]
Yes, Dacast is capable of multiple device live streaming. Thanks to our HTML5 video player, you can stream and have viewers on desktops, iPhones, iPads, Androids, and tablets all watching the same live stream. Any questions or need help/access to this feature? Please contact us. Not yet a Dacast user, and interested in trying […]
Today, we are going to walk you through the steps you should take if you have received the following Wirecast error message (also pictured below in a screenshot): “Cannot connect to the RTMP/Flash server at the given IP address. Verify the server is reachable at the given address. If you’ve received this message, you probably […]
Yes, we do offer a streaming partners program! This program is only available with Premium plans and higher. For more information, please contact your account manager. We’d love to help you make the most of this feature! For our other streaming affiliate programs, we’d also like to mention that it is now possible to customize […]