Video Transcoding

Live Encoder Settings: How to Unsubscribe to Encoding Emails

By Jose Guevara

4 Min Read

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Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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      Dacast has a feature that sends you an email when a video file has finished encoding. This is done to make sure it’s compatible across our system. 

      This feature can be disabled so you don’t receive email notifications if you don’t want to. 

      In order to unsubscribe from these emails, log in to your Dacast account, and go to “Account.” Go to “Profile,” and scroll down to the bottom of the page.

      You will see “Email Notifications,” and there will be an option called “Video Uploaded.” Turn this from the “ON” position to the “OFF” position to stop receiving them. 

      Click “Save” to finish:

      Dacast Encoding Emails - Notifications

      What is an Encoder?

      An encoder is a software or hardware that converts video files from one format or code to another. Video encoding is an essential part to live streaming.

      Required Encoder Settings on Dacast

      The following encoder settings are required for live streaming with Dacast, regardless of your selected resolution and bitrate:

      VIDEO CODEC H.264 (x264 may work)
      FRAME RATE 25 or 30
      KEYFRAME INTERVAL 2 secs (or 2x frame rate)
      SCANNING Progressive
      ENCODING BITRATE Constant (CBR)
      AUDIO CODEC AAC
      AUDIO BITRATE 128 kbps
      AUDIO CHANNELS 2 (Stereo)
      AUDIO SAMPLE RATE 48 kHz (48,000 Hz)

      Any questions or need help/access to this feature? Please contact us.

      Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

      GET STARTED FOR FREE

      Additional Resources

      author avatar

      Jose Guevara

      Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

      Sign up for a 30-Day trial.

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