New HTML5 Player FAQ: All of Your Questions Answered


Introducing the Dacast’s New HTML5 Player Framework

As you may know, Dacast is now a unified streaming platform that offers both VOD and live stream hosting.

We are excited to announce our new HTML5 player framework. We have partnered with THEOplayer, a leader in video player technology, in order to give all of our customers a player with the best speed and functionality.

Here is an HTML5 player FAQ that has been brought to our attention by our users.

What Does the New Player Look like?

The new player will look like this:

New Dacast player


We have also updated the playlist design:

Will I Still be Able to Access all the Features from the Old Video Player?

Yes, you can use all of the previous features. There will be no changes to the behavior or feature functionality of the player. 

There’s also no extra configuration that you need to do in order to use these features in the new HTML5 player.

Do I Need to Update My Embed Codes?

No, Dacast will update all of your embed codes automatically. If there is an issue with your embed codes, please reach out to our Support Team.

Will There Be Any Changes to the Way I Access the API?

No, all API calls will remain the same in the new HTML5 player, therefore, you will not need to do any extra configuration on your end. 

If you were previously a vzaar advanced VOD only customer, you will now be able to use all of the Dacast API calls here.

Can I Switch Back to the Old Player?

Yes, if you need to be switched back to our old player for whatever reason, please reach out to our Support Team and they will help you out.

Any questions or need help/access to this feature? Please contact us.

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Harmonie Duhamel

Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.