Knowledge Base

How do I cancel my DaCast account?

56 views August 24, 2017 August 24, 2017 admin 0



To cancel your DaCast account, please login and go to HELP (left banner).

It will redirect you to www.help.dacast.com. Click SUBMIT A TICKET:


On this tab, please fill out a ticket requesting to cancel your account.

Please make sure to submit your cancellation ticket before your account rebills (your account rebills on the same day every month following signing up for a monthly plan unless you have declined, which may adjust the date to the last time you rebilled).

Although not mandatory, it would be greatly appreciated if a reason for cancellation was given so that we can continue to improve the service for any unsatisfactory performance you may have experienced.

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