The promo code limits apply to uses, not users. So a promo code set to alimit of 1 can only be used once, even if the same user that did it thefirst time attempts to do it a second time.
Credit card and Paypal can be used when purchasing a PPV or a subscription. Please note that with Paypal, your viewers will have access to less currency options compared to credit card. However, if you need a specific currency that you do not see in your paywall, please contact us.
If one of your viewer is facing an issue such as: resolving username and password problems payment processing assistance and problem resolution assistance with navigating around application menus account and subscription management voucher code usage assistance She/he will need to contact email@example.com.
DaCast does not provide customer support for the viewers but to its customers only. If you are interested in live customer support for your viewers, this may be possible at an extra cost via our professional services. Contact us if you are interested.
Your viewers pay the PPV or subscription in whatever currency pricing you set up in your DaCast account. DaCast collects the money and converts the PPV amount in USD – The conversion rate is applied in real time by Stripe. DaCast can retrieve the conversion rate for each transaction. DaCast takes its fee (9.9%, plus […]
If you are pricing in multiple currencies, you must individually define the price in each currency. EXAMPLE: If you want to set a price in EUR and USD, you will have to individually define each price. This website can guide you through the conversions.