When Does “Event Plan” Bandwidth Expire?

  For the “event plan” or any other Dacast plan, the bandwidth expires 12 months (1 year) after being purchased. If you have any questions about this feature, please contact us any time, Not yet a Dacast user, and interested in trying Dacast risk-free for 14 days? Sign up today to get started. Additional Resources Does […]

What Payment Methods do You Accept for My Dacast account?

  As our main payment sources, Dacast supports both credit cards (all major credit cards accepted) and PayPal. If you wish to purchase an event plan or an annual plan you can also pay by check or wire transfer. For wire transfer information please contact one of our sales representatives. If you have any questions […]

What is Advanced Video On Demand (VOD) Hosting?

  In March 2019, Dacast acquired vzaar, a professional video hosting platform based in London, England. Recently, Dacast released a unified video platform which includes live and on demand streaming, making advanced video hosting a standard feature. We are in the process of a full migration, and for all customers interested in the new offering, […]

What is bitrate and how does it relate to Dacast?

This is used to either track the speed of transfer over the internet, and how much bandwidth it will consume, or to track the quality of a form of media. For example, something with a high bit rate means that the quality is consistently high and is generally better. More info here.