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Support ArticlesShort answer: no, you do not. When you buy a Dacast Streaming Plan, you are buying access to a range of Dacast platform features and services for a period of time and with a certain level of usage (bandwidth) included. This includes the player, broadcast manager platform, content management, access to support, and more. Dacast […]
Dacast is now a unified video platform that includes live and on demand streaming, making advanced video hosting a standard feature. We are in the process of a full migration, and for all customers interested in the new offering, and have put together a thorough tutorial on how to navigate the Dacast VOD solution. We […]
It is super easy! As long as you already have your ad network, and are on a paid account with Dacast, it is as easy as 1-2-3. Simply enable the pay-per-view advertising feature on the engagement page of your VOD section, then once you have done so, just click on the New Ad button and […]
An encoder is software or hardware that converts video files from one format or code to another. Encoding is an essential part to live streaming. Here is a quick rundown of how encoding fits into the live streaming process: A camera captions video files in the RAW format. RAW files are transmitted to the encoder. […]
There is no viewer limit for videos on regular Dacast accounts. We have facilitated broadcasts with hundreds of thousands of concurrent viewers. Dacast uses a global Content Delivery Network (CDN) that allows users to stream to vast audiences without the concern of hitting a limit that would overwork a smaller server network. This top tier […]
Advanced Video Coding (AVC) is known asH.264, or MPEG-4 AVCis a video codec that is commonly associated with the distribution of high definition content. This is the form of compression used for Blu-ray discs as well as many streaming video applications on the internet. The video standard is fully supported over the Dacast platform for […]
The terms frame rate and FPS are often used interchangeably. FPS stands for frames per second and refers to the number of video frames that display each second in video. Essentially, FPS is the unit of measurement for frame rate. You can control how many frames per second a video has when broadcasting over Dacast […]
Yes, Dacast uses a worldwide content delivery network in order to send streams to viewers. This includes both live and on-demand services. This is due to the CDN connection that Dacast utilizes (Limelight Networks), which has a server presence all over the world. Background: Limelight Networks’ interconnection policy seeks to enhance its global connectivity to […]
Dacast does not provide customer support for the viewers, but only to its customers. If you are interested in live customer support for your viewers, this may be possible at an extra cost via our professional services. Any questions or need help/access to this feature? Please contact usfrom within your Dacast account directly if you […]
If you haven’t signed up for a Dacast account and are seeing this on your credit card statement, chances are you bought access to a stream/video recently from one of our live streaming customers or partners. So either you did a Pay-Per-View for an event or signed up for a subscription. Try to line up […]