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Support ArticlesThe longest subscription window is biannual, meaning 6 months. However, you can get a much higher subscription window with Pay Per View (PPV) if you wish. For a PPV, there is room for four characters to be entered in for the span of time. Therefore, to set it for the greatest length of time […]
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A Do the Dacast Promo Code Limits Refer to Users? The promo code limits apply to uses, not users. In other words, a promo code set to a limit of one can only be used once. This rule applies even if the same user attempts to apply a promo code a second time. Types […]
Today, we are going to discuss three different aesthetic elements of live streaming: thumbnails and splash screens. We will define each of these and explain how to set them up on Dacast. What are Live Stream Thumbnails? Thumbnails can either be an image of your choosing. For VOD and playlists, if you upload a video […]
Yes, you will pay small commissions for paywall transactions in your Dacast account. This is applicable for both subscription-based (SVOD) and pay-per-view (TVOD) streaming. Dacast takes a percentage of commissions for each transfer done over our platform. This commission is 9.9%, plus $0.40 on each viewer purchase. Feel free to contact your account manager with […]
Free trial accounts can only create one channel at a time, and there is also a limited number of playbacks allowed per day. Trial accounts are active for 14 days or until the 10 GB of bandwidth is all used up (whichever comes first.) Note: If you need to test further, you may request an […]