vMix Error Message: DirectX 9 Compatible Hardware Required for vMix

Video Encoding and Transcoding
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When using the vMix encoder, do you see a message that says the following message:

DirectX9 compatible hardware required.

D3DStartup.D3D_NEW_EX

D3DERR_INVALIDCALL: Invalid call (-2005530516)”

If the following window appears with that message, you must get to the root of the problem before you start streaming:

DirectX9

Solution:

Unfortunately, this message means that your Graphics Card is actually not DirectX 10 compatible, even though the message itself references “DirectX 9 compatible hardware.”

In order to resolve this issue, you can purchase a Dedicated Graphics Card that supports Directx X10 or above. When using vMix, we recommend in particular a Nvidia card with at least 1 GB RAM recommended.

vMix System Requirements:

There are a few system requirements that you should follow when using vMix to avoid further issues.

The minimum system requirements for vMix include:

  • A Windows PC running Windows 7 or newer (Windows 10 recommended)
  • A 2 GHz dual-core processor or better (Intel Core i7 at 3 GHz or higher recommended)
  • 1 GB or DDR2 or faster RAM (8 GB recommended)
  • A 7200 RPM hard drive (SSD recommended)
  • DirectX 10 compatible graphics card (Nvidia card with at least 1 GB RAM recommended)

For additional information regarding software requirements, you may go directly to the vMix website.

Further Issues:

If you’re still not able to resolve the issue yourself, please check out our knowledge base, or don’t hesitate to get in touch with our 24/7 support team so that we can provide further support.

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8 thoughts on “vMix Error Message: DirectX 9 Compatible Hardware Required for vMix

    • Etienne Noualhat says:

      Hola!
      I am going to answer in English because I am not sure I understand your concern: whatever computer you are using, you should be able to make everything work without any problem!

    • Harmonie Duhamel says:

      Hi Edward, I am sorry I did not get your request. Please let me know how we could help you? Best,

  1. Cale Wetstein says:

    Receiving the error

    Graphics Hardware is not supported
    DirectX 9 Compatible hardware required

    D3DStartup.D3D_New_EX
    D3DERR_NOTAVAILABLE: Not available (-2005530518)

    We have a RTX 2080 TI Founders Edition

    • Harmonie Duhamel says:

      Hi Cale, I hope you a great. Do you have an account with Dacast? I could not find you in our database with the “aeluminations” email you left us. Could you please send us further information via email at team@dacast.com? Thank you very much. Have a great day!

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