When using the vMix encoder, do you see a message that says the following message:
DirectX9 compatible hardware required.
D3DStartup.D3D_NEW_EX
D3DERR_INVALIDCALL: Invalid call (-2005530516)”
If the following window appears with that message, you must get to the root of the problem before you start streaming:
Solution:
Unfortunately, this message means that your Graphics Card is actually not DirectX 10 compatible, even though the message itself references “DirectX 9 compatible hardware.”
In order to resolve this issue, you can purchase a Dedicated Graphics Card that supports Directx X10 or above. When using vMix, we recommend in particular a Nvidia card with at least 1 GB RAM recommended.
vMix System Requirements:
There are a few system requirements that you should follow when using vMix to avoid further issues.
The minimum system requirements for vMix include:
- A Windows PC running Windows 7 or newer (Windows 10 recommended)
- A 2 GHz dual-core processor or better (Intel Core i7 at 3 GHz or higher recommended)
- 1 GB or DDR2 or faster RAM (8 GB recommended)
- A 7200 RPM hard drive (SSD recommended)
- DirectX 10 compatible graphics card (Nvidia card with at least 1 GB RAM recommended)
For additional information regarding software requirements, you may go directly to the vMix website.
Further Issues:
If you’re still not able to resolve the issue yourself, please check out our knowledge base, or don’t hesitate to get in touch with our 24/7 support team so that we can provide further support.
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thank you
Well you’re welcome!
Do not hesitate to ask us if any question arises!
buenas tardes tengo ese problema en una lenovo e 440 que puedo hacer
Hola!
I am going to answer in English because I am not sure I understand your concern: whatever computer you are using, you should be able to make everything work without any problem!
THOUGHTS ON “DIRECTX9 COMPATIBLE HARDWARE REQUIRED IN VMIX
Hi Edward, I am sorry I did not get your request. Please let me know how we could help you? Best,
Receiving the error
Graphics Hardware is not supported
DirectX 9 Compatible hardware required
D3DStartup.D3D_New_EX
D3DERR_NOTAVAILABLE: Not available (-2005530518)
We have a RTX 2080 TI Founders Edition
Hi Cale, I hope you a great. Do you have an account with Dacast? I could not find you in our database with the “aeluminations” email you left us. Could you please send us further information via email at team@dacast.com? Thank you very much. Have a great day!