Are There Video File Size Limitations on Dacast?

By Jose Guevara

2 Min Read

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Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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    No, Dacast does not place limits on video file size. However, it is important to point out that videos with larger file sizes could impose issues on the viewers’ end, so they require a bit of extra attention.

    For example, if you are uploading a 4K file, it is important that you offer multiple renditions of the video so that viewers with slower internet will be able to watch it without buffering.

    In order to create multiple renditions of your video content for multi-bitrate streaming, you’ll have to use our video transcoding tool or an external transcoder.

    If you are uploading files that are 2GB or larger, we suggest using FTP upload as the preferred secure method.

    Any questions or you want to access this feature? Please contact us.

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    author avatar

    Jose Guevara

    Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

    Sign up for a 14-Day trial.

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