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Support ArticlesFor all your video monetization efforts, Dacast will give you back your video paywall revenue in USD. Any questions or need help/access to this feature? Please contact us. Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started. Additional Resources Will I Have to Pay […]
Multi-Bitrate Streaming on iOSIt is not possible to select a video bitrate on a video on iOS. This is a limitation coming from iOS, the best video bitrate is automatically selected so your viewers have nothing to worry about. Multi-Bitrate Streaming on AndroidIt is possible to select a video bitrate on a video on Android. […]
We will pay you in USD, and so if your bank or PayPal charges an exchange rate (conversion) fee then yes. However, if you were a user of the previous Dacast paywall and had a balance in EUR that was converted, we will pay that balance to you in EUR with no additional fees charged. […]
This column acts as a detailed Q&A for how storage works over the Dacast system. Please feel free to comment on which topics you’d like to see addressed here. How much storage is included with my account? This depends on your plan level. Please log into your Dacast account and click DASHBOARD and the top […]
Short answer: no, you do not. When you buy a Dacast Streaming Plan, you are buying access to a range of Dacast platform features and services for a period of time and with a certain level of usage (bandwidth) included. This includes the player, broadcast manager platform, content management, access to support, and more. Dacast […]
Dacast is now a unified video platform that includes live and on demand streaming, making advanced video hosting a standard feature. We are in the process of a full migration, and for all customers interested in the new offering, and have put together a thorough tutorial on how to navigate the Dacast VOD solution. We […]
In March 2019, Dacast acquired vzaar, a professional video hosting platform based in London, England. Recently, Dacast released a unified video platform which includes live and on demand streaming, making advanced video hosting a standard feature. We are in the process of a full migration, and for all customers interested in the new offering, and […]
It is super easy! As long as you already have your ad network, and are on a paid account with Dacast, it is as easy as 1-2-3. Simply enable the pay-per-view advertising feature on the engagement page of your VOD section, then once you have done so, just click on the “New Ad” button and […]
No, Dacast does not offer any discounts for certain types of organizations. There isn’t a special rate for non-profits, schools, religious entities, or other organizations. The pricing found on the main page applies to all, although discounts are available through larger plan commitments. If your organization has special streaming needs, we invite you to contact […]
If you want to make your video inaccessible, you must turn off the VOD or live stream. In order to turn off Dacast live streaming or any VOD, you must navigate to the content and click “Description.” From there, you can toggle the VOD file, live stream, package or playlist to “Off” like so: Doing […]