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Support ArticlesDoes Dacast Convert Currency? If you are pricing in multiple currencies, you must individually define the price in each currency. EXAMPLE: If you want to set a price in EUR and USD, you will have to individually define each price. Thiswebsitecan guide you through conversions.
What Currency Will My Paywall Revenue Be In? For all your video monetization efforts, Dacast will give you back your video paywall revenue in USD. Any questions or need help/access to this feature? Please contact us. Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get […]
Live Channel Limits There are no live channels limits in your Dacast account. However, by default, you cannot create more than 20 live channels in your Dacast account without contacting us. If you need more than 20 live channels in your account, please contact us and we will make it happen. How to Setup More […]
Dacast Video API Issue Diagnostics You’re using our API and are having issues with it? Step 1: Double-Check the API Documentation? Our documentation is automatically updated each time we improve our API. You can test each API call directly in the documentation. To do so, please enter your broadcaster ID (BID) and your API key […]
What is a Closed Caption? Closed captions refer to the visual display of the audio in a program, such as a TV broadcast. The standards widely used for online video are: – CEA-608, also known as Line 21 – CEA-708, the latest standard for digital television. Does Dacast Support Closed Captioning in a Live Stream […]
Does Dacast Offer Discounts? No, Dacast does not offer any discounts for certain types of organizations. Is There a Special Rate for Non-Profits? There isnt a special rate for non-profits, schools, religious entities, or other organizations. The pricing found on the main page applies to all, although discounts are available through larger plan commitments. How […]
How to Get a Refund For a Paywall Issue? Your viewers will need to contact helpdesk@inplayer.com. How to Resolve Paywall Issues Your viewers can also contact this same email address if they are facing an issue such as: resolving username and password problems payment processing assistance and problem resolution assistance with navigating around application menus […]
In this post, we are going to discuss what VOD is, what VOD stands for, and explain the meaning of VOD. We will also explain the differences between VOD streaming and VOD streaming. What is VOD? VOD stands forvideo on demand and is a way of accessing content online from video libraries without traditional playback. […]
Streaming Video and Audio Out of Sync It is quite common for encoders to get out of sync when streaming both video and audio feeds if the CPU of the machine running the encoder is being taxed. If you are encountering this issue, please take a look at the system resources monitor while streaming. It […]
What is Bandwidth? Bandwidth is a rate of data transfer, generally a metric of how much data can be sent in a given time period that is mandated by the stress and traffic caused on a server. For Dacast, this refers to the amount of traffic caused by streaming (higher audience and higher bitrate translate […]