Knowledge Base

How to unsubscribe to the encoding emails?

2 views August 24, 2017 August 24, 2017 admin 0

DaCast offers a feature to send you an email when a video file is done encoding, to make sure its compatible over our system. This email is sent for the “Auto Encode” feature.

This feature can be disabled so you don’t receive an email notification of this. To do that, login to your DaCast account. Go to VIDEO PREFERENCES under PREFERENCES at the top. Here will be an option called “Receive Email for Encodes”. Turn this from the ON position to the OFF position to stop receiving them.

For more informations about video preferences, follow this link.

Was this helpful?

Leave A Comment