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What is the best file format for videos and what formats are supported? (Legacy App)

By Harmonie Duhamel

2 Min Read

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Harmonie Duhamel

Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.

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      The optimal format is:

      MP4
      H.264

      AAC

      This ensures great delivery over the widest range of devices. However, other formats can be uploaded and then transcoded over the system to become compatible.

      The following are formats that are supported but need to be transcoded after upload to be fully compatible with all devices:

      MOV
      M4V
      M2V
      AVI
      MPG
      FLV
      WMV
      MKV
      WEBM
      OGV
      MXF
      ASF
      VOB
      MTS

      author avatar

      Harmonie Duhamel

      Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.

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