Video Transcoding

What Username and Password Do I Enter During My Encoder Setup?

By Ruth Young

5 Min Read

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Ruth Young

Ruth is a Customer Success Specialist with experience in digital video platforms as well as technology companies in Silicon Valley and beyond.

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      When you set up your live streaming encoder, you’ll be asked to enter a username and password.

      Follow these steps to find those credentials in your Dacast account:

      STEP 1: Click the pencil icon on the right next to your live stream on the “Live Streams” page 

      STEP 2: Go to the “General Tab”

      STEP 3: Click “Encoder Setup” in the top right corner of the window

      Dacast Encoder Setup - Credential Setup

      STEP 4: Locate the fields highlighted in yellow on the image below:

      Dacast Credentials - Encoder Setup

      STEP 5: Copy and paste the username and password into the respective fields in your encoder

      STEP 6: Save these credentials in a secure place for future reference.


      If you are still having issues, try typing the numbers in rather than copying and pasting to make sure you aren’t accidentally adding in any extra characters or spaces.

      What is an Encoder?

      In case you need a quick refresher, an encoder is an essential tool for professional live streaming.

      Encoding is a process used to convert the RAW video files captured by a camera into digital files suitable for live streaming over the internet. This process uses either a hardware or software encoder.

      Required Live Encoder Settings

      The following encoder settings are required for live streaming with Dacast, regardless of your selected resolution and bitrate:

      VIDEO CODEC H.264 (x264 may work)
      FRAME RATE 25 or 30
      KEYFRAME INTERVAL 2 secs (or 2x frame rate)
      SCANNING Progressive
      ENCODING BITRATE Constant (CBR)
      AUDIO CODEC AAC
      AUDIO BITRATE 128 kbps
      AUDIO CHANNELS 2 (Stereo)
      AUDIO SAMPLE RATE 48 kHz (48,000 Hz)

      Any questions or need help/access to this feature? Please contact us.

      author avatar

      Ruth Young

      Ruth is a Customer Success Specialist with experience in digital video platforms as well as technology companies in Silicon Valley and beyond.

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