Legacy App - Knowledge Base

New Analytics Dashboard: An Intro to Key Features (Legacy App)

By Harmonie Duhamel

6 Min Read

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Harmonie Duhamel

Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.

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      A Better User Experience, and more data

       

      3 THINGS TO KNOW ABOUT YOUR ANALYTICS DASHBOARD

       

      1/ Timezone of the analytics section

      Please note that your analytics data of “dashboard” and “viewership” are provided in your local time (for example: if you are in NYC, it will provide data in EST).

       

      2/ Start date of the Data collection for the new graphs

      Among the changes are new graphs with new metrics. These new graphs have started to collect data since 07/29/2018. This is specified under each graph affected. Please take that into account when analyzing a longer time period.

      Regarding the new revenue section, please note that the data are displayed starting from the date of the first use of the new paywall.

       

      3/ Conditions of data collection 

      The new graphs located in the dashboard and viewership sections collect data via Dacast default player only. If you are using Dacast M3U8 live channels, a custom player or if you are playing your content via a TV set-up box or a mobile app that is not based on Dacast SDK, the data won’t be tracked.

      This is specified under each affected graph.

       

      If you are using a custom player or playing your content via a TV set-up box or a mobile app not based on Dacast SDK, you will only access the consumption of data per time.

      The revenue section, however, is collecting your data through the new paywall, independently of the player used.

      HOW TO READ YOUR VIDEO ANALYTICS DATA 

      In the main Analytics section of your account:

       

      new analytics dashboard

       

       

      Access your data in a much faster and easier way:

       

      Use the new filters to access the time range you want:

      new analytics dashboard

       

      Expand the graphs/maps, switch your graphs/maps to tables, export to CSV

       

      Dashboard

      The dashboard provides you with data of your overall contents. To get your data per content, go to the section viewership (part 2/ Viewership) or go to the channel/VOD settings, and click on the tab “analytics”.

      The dashboard provides you with the following information:

      • Consumption per time
      • Plays and viewers per time
      • Consumption per device
      • Top content
      • Consumption per location

      Here are all the graphs presented one by one.

      Now you have explored the dashboard, let’s dive into the real time analytics section.

      2. Real Time

      Get your analytics in Real Time, and get access to:

      • Concurrent Viewers Per Time
      • New Playback Sessions Per Time
      • GBytes Per Time
      • Consumption Per Location

      Follow the walkthrough to make the most of your real time analytics.

       

      The next section presented will help you to analyze your viewer engagement.

      3. Viewership

      The viewership section will help you to understand your viewers’ engagement.

      Option 1 – Compare your contents: Select up to 5 contents with the selector of contents and click save.

      Option 2 –  Get an overview of all your contents: do not select any content, and click refresh.

      The viewership section will provide you with the following information:

      • Data consumption
        • per time
        • per content
        • per city
        • per device
        • per domain
      • Average time watch
        • per content
        •  per city
        • per device
      • Average number of concurrent playback session
        • per time
        •  per content
        •  per city
        • per device
      • Plays and viewers
        • Per time
        • Per country

      Here are all the graphs presented one by one.

       

      4. Revenue analytics

      The revenue analytics section will give you access to your sales volume and revenue by time, and your sales volume by country.

      Please note that the Data is displayed starting from the date of the first use of the new paywall.

       

      Option 1 – Analyse one specific content: Select 1 content with the selector of contents and click save.

      Option 2 –  Get an overview of all your contents: do not select any content, and click refresh.

      The viewership section will provide you with the following information:

       

      • Sales by time
      • Revenue by time
      • Sales by country

      Here are all the graphs presented one by one.

      author avatar

      Harmonie Duhamel

      Harmonie is a Senior digital marketer with over 6 years in the Tech Industry. She has a strong marketing and sales background and loves to work in multilingual environments.

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