Why Am I Getting a Green Flash on the iPhone and Other iOS devices?

By Jose Guevara

2 Min Read

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Jose Guevara

Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

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    If you see a green flash on your iPhone and other iOS devices, this probably means you are broadcasting with an h.264 profile setting that is not supported by your device. 

    It could also mean that your encoder profile setting is not compatible. To fix this issue, make sure that your encoder’s h.264 profile is set to Baseline.

    There is not one single solution for this since the process for changing this setting is different for each encoder.

    For additional information about mobile streaming, please check out the SDK section of our player API documentation page.

     

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    author avatar

    Jose Guevara

    Jose is a part of the Dacast Customer Onboarding team and started working with the company in 2016. He has vast experience in customer service/engagement and live streaming support.

    Sign up for a 14-Day trial.

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