Best Knowledge Base for Live Streaming and Video Hosting

Video Tutorials

Help Articles

Latest Articles
Most Popular
Getting Started

Dacast Custom Ingest (V2): Setup and Benefits

We are excited to introduce our new Dacast Custom Ingest Solution (V2), designed to deliver faster, more stable, and more flexible live streaming. With this new infrastructure, you’ll experience better performance and more control over your streams. ⚠️ : Users who created their account on or after July 15, 2025 are not affected, as all new accounts are automatically using the new ingest system. How to Enable the New Streaming Performance You can enable the new ingest when creating a new str...

Simulcast Streaming to X (ex. Twitter) and Dacast Using RTMP

This guide will show you how to simulcast your live stream from Dacast to X (formerly Twitter) using custom RTMP settings. This setup requires: A Dacast Live Stream Access to X Media Studio A software encoder that supports multi-destination streaming (e.g., OBS, vMix, Wirecast, Restream) Step 1: Create an RTMP Source in X Media Studio Before you can stream to X, you need to generate the destination credentials (RTMP URL and stream key). Go to your X Media Studi...

Multitask with Ease Using the New Floating Player

We’re excited to introduce the Floating Player, a new feature to enhance your viewing experience. This addition ensures that your video content remains visible as you scroll through a page, providing a smooth and uninterrupted way to enjoy your favourite content. How the Floating Player Works The Floating Player automatically activates when you scroll down while watching a video. Instead of losing sight of your content, the video moves into a smaller, resizable window that stays on the screen,...

How to Get an M3U8 Stream URL Link for Your Live and VOD Streaming

M3U8 URL links play a very important role in live and VOD streaming. Video players use the information in these text files to locate audio and video files for a stream. An M3U8 link is a crucial component of HLS streaming technology, enabling the integration of your stream with mobile apps and Smart TV apps like Roku and Apple TV. Using the M3U8 file as its manifest, M3U8 file links contain plain text that specifies the locations of media files, either through absolute URLs or relative paths. ...

How to Link Google Analytics to Your Dacast Analytics

Before we get started, please be sure that you have both a Google Analytics account and an active Dacast account. Linking your Google Analytics to your Dacast account is a convenient way to collect more data on your streaming video traffic and enhance the built-in Dacast analytics. Together, these tools will offer you well-rounded video analytics, including a live viewer count through “ Real-Time” analytics. This feature allows you to display relevant viewer data, thereby understanding your ...

Streaming Video Solutions in China with Dacast

Looking to expand your video reach into China? Dacast is one of the only streaming providers with an official ICP license, to ensure your content complies with China’s regulations. Our platform makes it easy to deliver high-quality live and on-demand video to Chinese audiences, overcoming the challenges of network limitations and regulatory requirements. With Dacast, content destined for China flows pertinently through our infrastructure, providing viewers with smooth, reliable streaming ever...

What Is HLS Streaming?

HTTP Live Streaming (or HLS) is an adaptive streaming communications protocol created by Apple. It is used for communication between iOS and Apple TV devices. HLS has the capability to evenly distribute either live or any on-demand video. As such, it is the sole technology available for adaptively streaming to Apple devices HLS is widely supported in streaming servers from numerous vendors and live streaming providers as real-time transmuxing functions in distribution platforms like those fro...

How to Use Password Protection on the Dacast platform

Dacast is a secure streaming solution equipped with the password protection tools you need for your live streaming content. We’ve put together a few simple steps on how to have your live stream and video content, password protected. Live streams/Video On Demand/Expo/Playlists Content Click on the Edit Button (which appears as a pencil icon) on your live streams/Video On Demand/Expo/Playlists content: From there, navigate to the SECURITY tab as circled below...

Enhanced Folder and File Management

Managing Your Folders Dacast offers an easy to use and efficient folder management for your uploaded contents. This will make your uploaded contents easy to sort out from using a nice tag management, a drag and drop feature and a smooth user interface. Here are the things that you can do with the new and improved folder management system: Select/Create a folder when uploading a content As soon as you upload a video, a prompt will appear where you can create or select an existing folder whe...

How to Organize Dacast VOD Content in the New Back Office

One of the great functions of Dacast is a comprehensive video content management system of VOD content. In this post, we will guide you through the process of organizing your Dacast VOD content in the back office by creating folders of videos. To get started, you must be logged into your Dacast account at https://app.dacast.com/: STEP 1: Navigate to the "Folders" tab STEP 2: On the left side, you will see all your folders. On the right, you can click on "Filte...

How to Delete Your Uploaded Videos

You probably need to delete uploaded videos from time to time because they are no longer relevant, you need storage space, or for other reasons. To delete your video content in your Dacast account, you will need to move the videos to your “Trash” folder and then select ‘Empty Trash’. To do so, we invite you to review the step by step walkthrough below: Move your video(s) to the trash folder 1. Once in your Dacast account, click on ‘ Videos’ on the left menu of your dashboard: ...

How to use Dacast Signed Keys?

What are Signed keys? Signed Keys are an alternative to Domain Control for preventing your videos from being embedded where you don't want them to be. Whereas Domain Control security is based upon verifying the referrer information sent by the embedding user agent, user-signed security is based upon verifying a signature appended to your embed code that is generated using a secret signing key shared by you and Dacast. How to turn ON the Signed Key feature to your account? Login...

Upload Your Files from Google Drive

We understand how tedious it is to individually upload dozens of files one at a time. Let our Google Drive bulk video upload tool save that hassle for you. This feature allows customers who have plans with this feature to upload a large number of files or one or more single large-sized video files hosted on Google Drive. Go to Upload Video and select Google Drive. 2. Select your Google account. 3. If you want to upload an entire folder of videos, click the desi...

Easily Export Your Vimeo Videos to Your Dacast Account

Do you have videos on Vimeo that you want to move to Dacast? You can easily transfer all the videos you have stored on your Vimeo account without downloading or uploading anything using our Vimeo Migration Tool. Vimeo Migration Tool Our Vimeo Migration Tool will allow us to pull all of the content from your Vimeo account and import everything directly to your Dacast account. To proceed, we will need one of the following pieces of information from your Vimeo account: Account ID Sho...

How to Use OBS Studio for Professional Video Streaming in 2025

You’re trying to break out as the next big live-streaming sensation but don’t know where to start? First things first, you must be able to produce high-quality streams. To do that, you’ll need to have high-quality screen recordings, crisp audio output, and an optimized recording path. Furthermore, the content must be good enough for high-resolution viewing in full-screen mode and on mobile devices. And how exactly can you achieve all this? By using the right recording software, of course. Cur...

How to Embed Live Streaming Video on Your Website [2025 Update]

Today, video is king. Statistics consistently show that people are watching less TV and are watching more videos online. For example, it's been shown that 44% of people watch less TV because they're watching live videos instead. Furthermore, more than 80% of audiences prefer to watch live videos over reading blogs. To embed live stream on website, start by choosing a video player that supports your streaming format. Once set up, you’ll need the live stream HTML code provided by your streaming p...

RTMP Server Hosting: What It Is and How to Access It

Seamless video live streaming has become a cornerstone for creators, developers, and businesses alike. Having a reliable solution for real-time media transmission is essential, and this is where RTMP server hosting comes into play. But what exactly is an RTMP server, and how can you access one to power your streaming needs? Real-time messaging protocol (RTMP) is the gold standard in live video streaming and is credited with making video and audio data streaming accessible to everyone. In t...

How to Create a Live Scoreboard Overlay When Streaming Sports Online

In today's increasingly digital world, broadcasting sports online is becoming more popular. Companies like DAZN, for example, have moved from filming in the stands to making billion-dollar deals with sports leagues. More than 30% of fans now live stream sports to their mobile device or tablets, as it gives them control over how they watch their favorite team in action. As this trend indicates, sports fans have always been at the cutting edge of technology. One of those is scoreboard overlays ...

Top Categories

Frequently asked questions

Everything you need to know about the product and billing

Does Dacast Provide Customer Support for My Viewers?
Dacast does not provide customer support for the viewers, but only to its customers. If you are interested in live customer support for your viewers, this may be possible at an extra cost via our professional services.
What Payment Methods do You Accept for My Dacast account?
As our main payment sources, Dacast supports both credit cards (all major credit cards accepted) and PayPal. If you wish to purchase an event plan or an annual plan you can also pay by check or wire transfer. For wire transfer information please contact one of our sales representatives.
What is the Video Viewer Limit on Regular Accounts with Dacast?
There is no viewer limit for videos on regular Dacast accounts. We have facilitated broadcasts with hundreds of thousands of concurrent viewers. Dacast uses a global Content Delivery Network (CDN) that allows users to stream to vast audiences without the concern of hitting a limit that would overwork a smaller server network. This top tier CDN is available on all plans. If you plan on streaming to large numbers of viewers, please make sure you purchase the appropriate amount of bandwidth. Any questions or you want to access this feature? Please contact us.
What Can I Do if I Experience a Video API Issue in My Dacast Account?
Our documentation is automatically updated each time we improve our API. You can test each API call directly in the documentation. To do so, please follow our guide here.
I was billed from DACAST INC, what was this?
If you haven’t signed up for a Dacast account and are seeing this on your credit card statement, chances are you bought access to a stream/video recently from one of our live streaming customers or partners. So either you did a Pay-Per-View for an event or signed up for a subscription. Try to line up when you purchased and if you watched anything that day for which required payment.
Is There a Limited Number of Live Channels in My Dacast Account?
There are no live channels limits in your Dacast account. However, by default, you cannot create more than 20 live channels in your Dacast account without contacting us. If you need more than 20 live channels in your account, please contact us and we will make it happen.
What Do I Do When My Video Bandwidth Limit is Exceeded?
Set up Playback Protection, which is essentially overage protection. In this scenario, you put a credit card on file that is authorized to refill your bank of Bandwidth if you go over your monthly bandwidth or Event Plan bandwidth. You can check out our Playback Protection Walkthrough for more details. An alternative option is just letting the bandwidth run out. This will cause your streams to shut off when you burn through the bandwidth on your account, but you will not suffer any additional consequences.
Which Dacast Embed Code Should I Use?
Dacast provides two embed code options for live streaming: JS and iframe. Both of these work for playback on your website or app via desktop and mobile devices as long as the content itself supports it. The JS embed code is the default embed code for Dacast, and it supports the most features. This includes being responsive if the elements are designed inside is a different size and working with the referrer restriction feature. To embed it in a WordPress website for instance, just copy and paste it in your article. This must be done in the text mode. The iframe embed code is the most universally compatible embed code. The caveat is that some features do not work with it.
In What Currency Will Dacast Issue My Paywall Revenue?
For all your video monetization efforts, Dacast will give you back your video paywall revenue in USD.
Dacast Video Storage Overview and Pricing FAQ
This depends on your plan level. Please log in to your Dacast account and click DASHBOARD and the top center box shows how much included storage you have.

Still have question?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Get in touch