Multi Level Access

Last Updated On June 28, 2019
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This feature allows you to give restricted and different accesses to your DaCast account.

This guide will help you through the creation a restricted access to your account once you get the feature enabled on your account.

1) Please click on Multi Level Access under the ACCOUNT section as shown below:

multi-level access

You should get this page:

multi-level access

2) Please click on the orange button + ADD ACCOUNT as shown below:

multi-level access

The following window should pop-up:

multi-level access

To create a restricted access to your DaCast account you need to set up:

  • an email address (please do not create a restricted user with the same email as your main account, it will block your main account)
  • a password that the user will use to login to your DaCast account
  • the level of permission this user will have.
    Please turn ON all the pages you would like to be visible for this user and OFF all the pages you would like to hide

For instance if you want to give a user an access to your video content only, you just have to turn OFF analytics, account and preferences.

Please note the following:

  • to give access to the “Set Up” section of your playlists (so your restricted users can modify its content), please make sure to give them access to the VOD section as well since playlists are composed of VODs. 
  • to give access to the “Set Up” section of your packages (so your restricted users can modify its content), please make sure to give them access to both VOD & Live Channels sections as well since packages are composed of Live channels and VODs. 
  • To allow a restricted user to fo a payment request from your account, please make sure you have also grant him the access to the section preferences. 

3) Once you are satisfied, please click SAVE.
The restricted access user just created should appear as shown below:

multi-level access

Each restricted access user created will be displayed with its level of permissions
Please see an example below.

multi-level access

You have the possibility to:

  • Edit a restricted access
  • Delete a restricted access
  • Switch to a restricted access

a. Edit a restricted access 

Please click on the blue button EDIT next to the restricted access you would like to edit as shown below:

multi-level access

The following window should pop-up:

multi-level access

For each of restricted access, you can edit:

  • Their email
  • Their password
  • Their permission which are the sections that are displayed when login to your account using these logins credentials

Important note on our beta version of this feature: the permissions might be reinitialized to their default status when you click on EDIT a restricted access. Therefore, when you want to edit a restricted access please take note of the actual permissions under the RULES column before clicking on the EDIT button because you might have to restart the set up of this restricted access.

Once you are satisfied, please click SAVE.

b. Delete a restricted access 

Please click on the red button DELETE next to the restricted access you would like to delete as shown below:

multi-level access

The following window should pop-up:

multi-level access

You just have to click YES and the selected restricted access will be deleted.

b. Switch to a restricted access 

Please click on the orange button SWITCH next to the restricted access you would like to access as shown below:

multi-level access

You will be redirected to the following login page:

multi-level access

You just need to enter the password and you will be redirected to your account via the selected restricted access.
You should retrieve your content but with the level of permissions you have granted to this access, which means with some pages displayed or hidden. For instance:

multi-level access

To go back to your account you will have to log out and log back in to your account using your own credentials.

ACCESS TO YOUR DACAST ACCOUNT FROM A RESTRICTED ACCESS: 

Please note that with our beta test version of Multi Level Access you need to give your restricted users the login indicated at the top of your list of restricted accesses, as shown below:

multi-level access

Using this specific login only, each restricted access user will be able to login to your DaCast account with their own level of permissions.

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NOTE FOR RESTRICTED ACCESS USERS: 

If you have a restricted access to a DaCast account but you also want to have your own DaCast account, please note that you will have to create your own DaCast account with a different email address than the one that has been used for the restricted access you’ve been given.

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